Refund policy
For items purchased online, returns are accepted within 14 days of the delivery date.
To initiate a return, please contact us at
shilohscorner23@gmail.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return.
Returns that are shipped without authorization may not be accepted.
Please allow up to 10 business days for your store credit to be processed once we receive your return.
2. RETURN SHIPPING. Return authorization for items shipped in error, or items being returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.
Return shipping on items that are being returned/exchanged for other reasons will be paid for by the customer.
3.ineligible ITEMS. The following items: Clearance items, Final Sale items, Perishable items,
Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange.
We reserve the right to refuse any return, at management's discretion, if the item being returned does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items may be
"open box" but must be undamaged unused, with tags and complete with all original packaging.
5. FORM OF PAYMENT. Store credit may be issued at our discretion.
6. RESTOCKING FEE. Due to the nature of our intimate and delicate items , to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 10% (or the maximum amount permitted by law, whichever is less) may be assessed for the following items : Rompers, onesies, sleepwear, cloth diapers. Except for items that are returned/exchanged for being damaged or defective.
The restocking fee will be deducted from store credit amount, if any, where permitted by state law.
If you have any questions about this return policy, please contact us at shilohscorner23@gmail.com